To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Russell N. , 06/30/2021
I own a small fleet of foreign cars Mercedes Volvo on and on. I searched everywhere for reliable courteous professional mechanic, and even though I've come close sometimes I've never found the full package. Finally I found the right shop to handle my cars. Price was right customer service is absolutely fantastic. Five stars all day long